Account Settings

In the account settings, learners can manage various aspects of their SOLO Network account. The settings include platform settings such as Change Password, Update Email Address, View Private Key & Manage Delegate Invites.

Change Password

Learners can update their password as needed to ensure account security. Here’s the process:

• Access Change Password: Navigate to the settings page and click on "Change Password."
• Enter Current Password: Enter your current password for verification.
• Enter New Password: Create a new secure password.
• Confirm New Password: Re-enter the new password for confirmation.
• Save Changes: Click the Change Password button to update your password.

Note: After changing the password, the user will be automatically logged out of the account to ensure the new password is used for the next login.

Update Email Address

Learners can update their email address by following these steps:

• Access Update Email: Navigate to the settings page and click on "Update Email Address."
• Enter New Email: Enter the new email address you wish to use.
• OTP Verification: Complete the OTP verification process to ensure security. An OTP will be sent to the new email address.
• Verify OTP: Enter the OTP received in the provided field.
• Save Changes: Click the Save button to update your email address.

Note: If the account primarily uses Google or LinkedIn for login, entering the new email will convert it into a standard login account instead of directly logging in via Google or LinkedIn.

View Private Key & DID

This setting allows users to access their DID (Decentralized Identifier), Public Key, and Private Key, providing secure control over their digital identity and cryptographic assets. Here’s how you can view these details:

• Access View Private Key & DID: Navigate to the settings page and click on "View Private Key & DID."
• View Details: The page will display your DID, Public Key, and Private Key.
• Manage Keys: Use these keys to manage your digital identity and ensure the security of your cryptographic assets.

Delegate Access 

The Delegate Access feature enables SOLO institution and employer accounts to add users to manage their account. This feature allows for efficient management and delegation of responsibilities within an organization. Adding Users for Delegate Access To add users for delegate access, follow these steps:

1. Navigate to Delegate Access:
   • In your institution or employer account, click on the 'Delegate Access' option in the navigation menu.
2. Select User:
   • A page will appear to select a user for delegate access.
   • Use the search bar to find the user you want to add. The user must already be signed up on SOLO.
3. Add User:
   • Select the user from the list.
   • Click on the 'Add' button to grant delegate access.
   • The selected user will receive an access invite.

4. User Accepts Invite:
   • The invited user will receive a notification and must accept the invite.
   • Once they accept the invite, they can access and manage the institution or employer account.

Using the Delegate Access feature, institutions and employers can efficiently delegate account management tasks, ensuring smooth and effective administration of their SOLO Network account.

Forgot Password

In case an institution or employer forgets their password, the SOLO Network provides a straightforward process to reset it:

1. Initiate Password Reset
   • Go to the sign-in page and click on the Forgot Password link.
   • Enter your registered email address in the provided field.

2. Email Verification

   • If the entered email address is registered on the platform, an OTP (One-Time Password) will be sent to that email.
   • If the email address is not registered, an error message will appear: "Account doesn’t exist. Please sign up."

3. Enter OTP and Set New Password

   • Enter the received OTP in the provided field on the verification page.
   • Once the OTP is verified, you will be prompted to create a new password.
   • Enter and confirm your new password.
   • Click the Reset Password button to complete the process.