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Account Setup

Learner Sign-Up Process​

Sign-Up Options​

The SOLO Network is an invite-only platform. Learners can sign up using the invitation link received in their email. Once they have the invitation link, they can choose one of the following methods to create their account:

  1. Email and Password-Based Sign-Up

  2. Sign up with a Google Account

  3. Sign up with a LinkedIn Account

Step 1: Receiving an Invitation​

Learners will receive an invitation from an institution, employer, or administrator within the SOLO Network. The invitation will be sent to the learner's email and will include a link to begin the sign-up process.

  • Open the invitation email sent from the official SOLO account.

  • Click on the provided link. The invite link will be sent by an existing institution or employer on the platform and it is to signup with a specific role. This link will direct you to the SOLO Network sign-up page with Learner as a role. 

Step 3: Choosing Sign-Up Method​

On the sign-up page, learners can choose one of the following methods to create their account:

  1. Email and Password-Based Sign-Up

    • Username: Enter a unique username.

    • Password: Create a secure password.

    • Confirm Password: Re-enter the password for confirmation.

    • Agree to SOLO’s Terms: Click the checkbox to agree to the terms and conditions.

    • Click the Sign Up button.

  2. Sign-Up with Google Account

    • Click the Sign Up with Google button.

    • Follow the prompts to sign in with your Google account and authorize access.

  3. Sign-Up with LinkedIn Account

    • Click the Sign Up with LinkedIn button.

    • Follow the prompts to sign in with your LinkedIn account and authorize access.

Step 4: Email Verification (For Email and Password-Based Sign-Up Only)​

For learners who sign up using the email and password method, an additional step of email verification is required.

  • An OTP (One-Time Password) will be sent to the registered email address.

  • Enter the OTP in the provided field on the verification page.

  • Upon successful OTP entry, a confirmation message will appear indicating that the account has been successfully activated.

Activation Based on Invite Settings​

The activation of the learner account depends on the settings defined by the institution or employer who sent the invite link. There are two possible scenarios:

  1. Manual Approval

    • If the institution or employer has enabled manual approval, the learner's account will be activated only after they manually approve it.

    • After the learner fills out the sign-up form and verifies the OTP, the account status will be pending until approval.

    • The learner will receive a notification once the account is approved. Until then, they will not be able to access the platform or set up their profile.

  2. Auto Approval

    • If the institution or employer has enabled auto-approval, the learner's account will be activated immediately after they complete the sign-up form and verify the OTP.

    • The learner can then proceed to set up their profile and explore the platform without any delay.

Setting Up the Learner Profile​

After the account is activated, learners need to sign in and complete their profile setup.

Step 1: Signing In​

  • Navigate to the sign-in page.

  • Enter the registered email address and password.

  • Click the Sign In button.

Step 2: Completing Basic Information​

Upon first-time login, learners are prompted to complete their profile by providing the following details:

  • Profile Image: Upload a profile picture.

  • Full Name: Enter your full name.

  • Address: Provide your address details.

  • City: Enter your city.

  • Country and State: Select your country and state from the dropdown menus.

  • Personal Description: Write a brief description about yourself, highlighting key aspects or interests.

After completing the form, click the Save button.

Updating Learner Profile​

Learners can further personalize their profile by adding additional details and updating information as needed.

Accessing the Profile Page​

  • Click on the learner icon in the navigation bar.

  • Select My Profile from the dropdown menu.

Profile Customization Options​

To activate all features on the SOLO platform, learners must complete at least 60% of their profile. Here are the options to enhance and customize the profile:

  • Edit Username: Modify your username.

  • Cover Photo: Upload or change the cover photo.

  • Social Links: Add links to your social media profiles (e.g., GitHub, LinkedIn, personal website).

  • Short Bio: Write a concise bio (up to 50 characters) to give a quick overview of yourself.

  • Education and Training: Add details of your educational background and any relevant training.

  • Work Experience: Document your work history, including job titles, companies, and durations.

  • Import Credentials: Import existing credentials to your profile for a comprehensive display of your qualifications.

Completing these sections will increase your profile completion percentage, enabling access to all features on the SOLO platform.

Forgot Password​

In case a learner forgets their password, the SOLO Network provides a straightforward process to reset it:

  1. Initiate Password Reset

    • Go to the sign-in page and click on the Forgot Password link.

    • Enter your registered email address in the provided field.

  2. Email Verification

    • If the entered email address is registered on the platform, an OTP (One-Time Password) will be sent to that email.

    • If the email address is not registered, an error message will appear: "Account doesn’t exist. Please sign up."

  3. Enter OTP and Set New Password

    • Enter the received OTP in the provided field on the verification page.

    • Once the OTP is verified, you will be prompted to create a new password.

    • Enter and confirm your new password.

    • Click the Reset Password button to complete the process.